Lightfield

Lightfield is an AI-native Customer Relationship Management (CRM) system designed to continuously update itself from every customer interaction. This allows its integrated AI agents to automate tasks such as running outbound campaigns, identifying at-risk deals, and directing sales teams to critical focus areas. The platform aims to build a comprehensive "world model" of a business by integrating data from calls, emails, meetings, and other customer touchpoints.

How Lightfield Works

The system offers full data capture by connecting with existing tools like email, calendar, Slack, and LinkedIn, automatically structuring customer interaction records. It functions as a robust system of record with a data model tailored for agents, utilizing custom objects and relationships to reflect business operations. A temporal context graph connects interactions and tracks data changes over time. Lightfield provides an agent infrastructure with a standardized SDK, deterministic code sandbox, and continuous evaluations, ensuring agents have consistent access to records and reliable outputs. It is also an open platform, allowing users to read and write every record via API, MCP, and CLI, enabling the creation of custom agents, automations, and workflows on shared data.

Key Use Cases

• Improve Sales Execution: Automates account research, deal qualification, meeting preparation, and follow-ups for sales opportunities.
• Build High-Quality Pipeline: Generates target lists based on successful customer profiles and facilitates multi-channel outreach to high-intent prospects.
• Ramp New Hires Faster: Delivers suggested next steps aligned with messaging, sales processes, and qualification frameworks.
• Measure, Inspect, and Forecast: Provides insights into pipeline coverage, reasons for slipped forecasted deals, and areas where sales representatives are underperforming.