Account & Billing

Creating an account

Sign up at /sign-up with email or supported OAuth providers (where enabled). An account is required to submit tools and view your submission status on the Dashboard.

Dashboard

Your Dashboard shows tools you've submitted, their review or launch status, and links to view live pages. You cannot edit listing details from the Dashboard.

Payments

ToolsGrid uses secure third-party payment processors (such as Stripe or Polar, depending on configuration) for sponsorship plans only. Directory listings are free.

We do not store full payment card details on our servers. Receipts and billing questions should reference the email address used at checkout.

Refunds

Sponsorship fees are generally non-refundable once fulfillment has started, except where required by law or at our sole discretion for billing errors.

Deleting your account

To request account deletion and removal of associated personal data, contact us at the email on our Legal page. Some information may be retained where required for legal, security, or fraud-prevention purposes.

Security

Keep your login credentials confidential. Notify us immediately if you suspect unauthorized access to your account.

Contact

For billing issues, listing questions, or technical support:

• Email: see Legal Information
• FAQs: /faq