Shortwave - Product screenshot

Overview

Shortwave is an AI-driven email platform designed to streamline inbox management and communication for individuals and teams. It leverages advanced artificial intelligence to automate various email-related tasks, helping users achieve inbox zero and improve workflow efficiency.

How Shortwave Works

The platform integrates an AI Agent that assists with organizing, scheduling, writing, and searching emails through simple prompts. Users can set up custom AI filters to automatically label, star, or archive emails based on plain English scripts. The AI learns a user's unique writing style to generate personalized email drafts and enhancements. For search, it uses AI to quickly find specific emails or analyze entire team communications and attachments for answers.

Key Use Cases

  • Inbox Organization: Shortwave allows users to split their inbox into custom tabs, bundle promotions and newsletters for bulk triage, and convert emails into actionable to-do lists.
  • Email Automation: It offers intelligent autocomplete suggestions, schedules emails for optimal delivery, and provides read receipts to track engagement.
  • Team Collaboration: The tool facilitates real-time team collaboration through shared live threads, private in-email comments, and the ability to assign next steps to emails. It also supports sharing labels and prompts for consistent team communication.
  • Workflow Integration: Shortwave connects with popular tools like Slack, Calendar, Notion, Asana, and Hubspot, enabling users to automate workflows directly from their inbox.

Key features

  • AI email assistant
  • Custom AI filters for email organization
  • AI-powered email writing and enhancement
  • Intelligent email search and answer finding
  • Email scheduling and read receipts
  • Real-time team collaboration with shared threads
  • Integration with popular productivity tools
  • Inbox splitting and bulk triage with bundles

Who uses it

Ambitious teams at thousands of companies, both big and small, seeking to enhance email productivity and collaboration.

Pros

  • Automates email organization, writing, and search with AI.
  • Offers custom AI filters for personalized inbox control.
  • Learns user's unique voice for authentic email generation.
  • Facilitates real-time team collaboration within email threads.
  • Provides cross-platform availability on iOS, Android, Mac, and Windows.

Cons

  • Advanced features or higher usage limits may require a paid subscription.
  • Relies on integration with Gmail accounts, not a standalone email service.
  • Requires users to adapt to a new email interface and workflow.

Our take

Shortwave offers a comprehensive suite of AI-powered features to manage and automate email communications, making it a practical tool for individuals and teams aiming to enhance their daily productivity. Its focus on intelligent organization and collaboration can significantly reduce time spent on email tasks.

Pricing plans

Business

$30 per seat / month

  • Full standard search history
  • Standard intelligence
  • More AI usage
  • 5 years AI search history
  • Max 50 threads per AI search
  • 3 AI-powered filters
  • AI integrations & web browsing
  • AI autocomplete, summaries & attachment analysis
  • Read statuses, link tracking, snippets & more

Premier

$45 per seat / month

  • Everything in Business, plus...
  • Advanced intelligence
  • 2x more AI usage
  • Unlimited AI search history
  • Max 100 threads per AI search
  • 10 AI-powered filters
  • Smarter AI answers with 2x context tokens

Max

$120 per seat / month

  • Everything in Premier, plus...
  • Expert intelligence
  • 6x more AI usage
  • Max 150 threads per AI search
  • 50 AI-powered filters
  • Smarter AI answers with 3x context tokens

Pricing details are provided for reference and may differ from the vendor's current plans.

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