Free
$0
- Try Link AI with limited features
- Perfect for testing
Overview
Link AI is an agentic business suite designed to automate front-line operations through intelligent AI agents. The platform is structured around three core components: Agents, Workflows, and Ally. Agents can be deployed across various communication channels, including voice, web chat, WhatsApp, Instagram, and Slack, allowing businesses to create custom agents or utilize specialists for tasks like booking, support, or sales. These agents are built to take action, handling customer conversations, managing social media DMs, and executing specific business functions.
The Workflows component ensures that every conversation triggers automated follow-ups, CRM updates, ticket creation, and internal alerts, eliminating manual steps and ensuring continuity in operations. This allows agents to book appointments, process orders, manage returns, and answer questions without constant human intervention. Ally serves as a personal business agent, enabling users to manage other agents, review tickets, and oversee operations directly from chat interfaces like WhatsApp or Slack, removing the need for a separate dashboard.
Link AI agents are equipped with a range of built-in skills, including a knowledge base, calendar booking, smart forms, ticket management, order processing, email capabilities, and web search. For voice interactions, the platform offers over 100 human-like voices and supports more than 20 languages, alongside features like outbound calling, call forwarding, and human-in-the-loop options for critical conversations. The suite integrates with popular business tools such as Stripe, Google, Outlook, Zoho, Monday, Gmail, Shopify, WhatsApp, Instagram, and Slack, allowing agents to operate within existing tech stacks.
Key features
- Deploy AI agents across multiple communication channels
- Automated workflows for follow-ups, CRM updates, and alerts
- Ally personal business agent for operations management via chat
- Built-in skills: knowledge base, calendar booking, smart forms, orders, email, web search
- Human-like voice capabilities with 100+ voices and 20+ languages
- Integrations with popular business tools like Stripe, Shopify, and CRMs
- Agentic Commerce Protocol for order processing
- AI Outbound Reach for proactive communication
Who uses it
Businesses looking to automate their customer-facing operations and internal workflows.
Pros
- Deploys AI agents across multiple communication channels for broad reach.
- Automates complex workflows like follow-ups, CRM updates, and ticket creation.
- Offers a personal business agent (Ally) for managing operations directly via chat.
- Integrates with a wide range of existing business tools and platforms.
- Provides human-like voice capabilities with extensive language support.
Cons
- Specific pricing details for different plans are not immediately transparent on the main page.
- Requires integration with existing platforms for full functionality, which may involve setup time.
- The effectiveness of AI agents may vary depending on the complexity and nuance of tasks.
- No dedicated native mobile or desktop application for direct management.
Our take
Link AI offers a comprehensive solution for businesses seeking to automate their front-line operations through AI agents. Its integrated platform aims to streamline customer interactions and internal processes efficiently.
Pricing plans
Starter
$69/mo
- The essential toolkit for small teams and new startups
- 5 Agents
- 3,000 Messages
- Unlimited Actions
- Unlimited Channels
- Unlimited Integrations
- 200 MB Knowledge Memory
- 50 Web Searches
- 50 Conversation Summaries
- Agent Vision
- Voice pay-as-you-go
- Standard support
Growth
$199/mo
- Advanced automations and integrations for scaling businesses
- Everything in Starter plus:
- 10 Agents
- 12,000 Messages
- 500 MB Knowledge Memory
- 150 Web Searches
- 300 Conversation Summaries
- Voice Mode
- Phone Calls
- Outbound calling
- 300 Voice Minutes
- $0.15/extra minute
- +$0.15/min premium voices
- Phone Forwarding
- Priority Support
Scale
Custom
- Custom solutions for large teams and complex operations
- Everything in Growth plus:
- 20+ Agents
- 40,000+ Messages
- 1 GB+ Knowledge Memory
- 1,000+ Conversation Summaries
- 1,000+ Web Searches
- 300+ Voice Minutes
- $0.15/extra minute
- +$0.15/min premium voices
- Advanced Analytics
- HIPAA Compliance
- Custom Models
- Custom Integrations
- Custom Branding
Pricing details are provided for reference and may differ from the vendor's current plans.
Comments
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