Trial
$00
- 100 Conversations
- 1 AI Agent
- 1 Live Chat Seat
- Storage 250MB
- 1 Integrated Tasks (i.e. update CRM)
Overview
Chattitude offers a platform for deploying always-on conversational AI agents designed to automate various business functions. These agents are capable of handling customer service inquiries, qualifying sales leads, and orchestrating complex workflows across an organization. The system is built to provide fast, accurate, and reliable interactions throughout the customer and employee journey.
For customer support, Chattitude agents can manage frequently asked questions, handle order status updates and reorders, and integrate with existing helpdesk software. They are also equipped to escalate complex inquiries to human agents when necessary, ensuring seamless transitions. In sales development, the AI agents can automatically qualify leads, book demos through calendar synchronization, and push relevant data into CRM systems. They can personalize messaging across different communication channels to enhance engagement.
The platform supports over 90 languages, enabling businesses to serve a global customer base. Chattitude agents can be trained on a business's specific knowledge base, including website content and customer service tickets, to provide real-time, contextually relevant answers. The setup process is designed to be quick, allowing agents to be configured, instructed, trained, and integrated with existing software stacks (CRM, helpdesk, calendar) in under 20 minutes. Deployment is flexible, with agents capable of operating on any website or application via simple code integration. The system is also designed for scalability, handling varying customer volumes efficiently, and offers robust API integration capabilities to connect with any existing software.
Key features
- Automates customer service and sales
- 24/7 conversational AI agents
- Supports over 90 languages
- Integrates with all APIs, CRM, and helpdesk platforms
- Fast setup in under 20 minutes
- Customizable and trainable agents
- Escalates to human agents
- Deploys on any website or app
Who uses it
Built for teams that need fast, accurate, reliable interactions across the entire customer and employee journey, including those in customer service, sales development, and operations within various industries like software, healthcare, and non-profits.
Pros
- Significantly reduces customer support costs and internal inquiries.
- Provides 24/7 multilingual customer support across 90+ languages.
- Automates lead qualification and demo booking processes.
- Seamlessly integrates with existing CRM, helpdesk, and calendar systems via API.
- Agents are customizable and trainable on specific business data.
- Offers fast deployment and is scalable to handle high volumes.
Cons
- Requires a free trial period before full commitment, with no permanent free tier specified.
- Full functionality relies on integration with existing business software.
- No dedicated mobile or desktop applications are explicitly mentioned.
- Initial configuration and training of agents may require some learning despite easy setup claims.
Our take
Chattitude offers a comprehensive AI agent solution for businesses seeking to automate customer interactions and streamline operational workflows. Its ability to integrate with diverse systems and handle multiple languages makes it a versatile tool for enhancing efficiency and customer satisfaction.
Pricing plans
Starter
$99/Month
- 100 Monthly Conversations
- $0.75 Overage
- 1 AI Agents
- 1 Live Chat Seat
- Storage 250MB
- 1 Integrated Task (i.e. update CRM)
Pro
$299/Month
- 300 Monthly Conversations
- $0.75 Overage
- 5 AI Agents
- 5 Live Chat Seats
- Storage 500MB
- 5 Integrated Tasks (i.e. update CRM)
Ultimate
$799/Month
- 1,000 monthly conversations
- $0.65 Overage
- Unlimited AI Agents
- Unlimited Live Chat Seats
- Storage 500MB
- 10 Integrated Tasks (i.e. update CRM)
Pricing details are provided for reference and may differ from the vendor's current plans.
Comments
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