Kintsugi - Product screenshot

Overview

Kintsugi is an AI-powered platform designed to streamline sales tax, VAT, and GST compliance across over 100 countries. It helps businesses, particularly in SaaS and e-commerce, manage their tax obligations from exposure monitoring to filing and remittance. The platform leverages AI for precise product classification, ensuring each item in a mixed cart is taxed correctly according to state or country-specific rules. It also performs accurate address validation, resolving rates down to local districts to prevent over or under-collection.

A core feature is its automated exposure monitoring, which tracks economic thresholds across all US states and numerous international jurisdictions, alerting users before potential back-taxes accrue. Kintsugi facilitates new jurisdiction registrations, manages exemption certificates, and handles back filing, Voluntary Disclosure Agreements (VDAs), and overpayment recovery. Users can connect their billing, payment, HR, and ERP systems for seamless data synchronization. The platform also includes "Kin," an AI assistant that can summarize filings, explain tax rates, or pull transaction data, grounded in the user's specific financial information and Kintsugi's tax knowledge base. This comprehensive approach aims to reduce compliance costs and ensure audit readiness.

Key features

  • AI-powered product classification for accurate taxation
  • Precise address validation for local tax rates
  • Automated sales tax exposure (nexus) monitoring
  • Global sales tax, VAT, and GST compliance across 100+ countries
  • Automated registration, filing, and remittance of taxes
  • Exemption certificate collection, validation, and renewal
  • AI assistant "Kin" for tax queries and data summaries
  • Integration with billing, store, and ERP systems
  • Back filing, VDA, and overpayment recovery services

Who uses it

Kintsugi targets SaaS and e-commerce businesses, online marketplace sellers, and finance professionals including CPAs and accounting firms, seeking to streamline their sales tax obligations.

Pros

  • Automates sales tax, VAT, and GST compliance across 100+ countries.
  • Offers predictable month-to-month pricing with no per-transaction fees.
  • Provides direct access to real tax experts and 24/7 customer support.
  • Utilizes AI for accurate product classification, address validation, and nexus monitoring.
  • Includes features for back filing, VDAs, and overpayment recovery.

Cons

  • While offering a free plan for nexus study, full compliance features require a paid subscription.
  • Relies on integrations for data input, which might require initial setup effort.
  • The AI assistant "Kin" is grounded in existing data, limiting its scope to provided information.

Summary

Kintsugi offers a robust, AI-driven solution for businesses navigating complex global sales tax regulations, combining automated processes with expert support to ensure accuracy and reduce the administrative burden of tax compliance.

Pricing plans

Free

$0

  • Free global exposure monitoring (physical and economic nexus)
  • Comprehensive exposure and historical liability auditing
  • Nexus threshold alerts the moment you cross
  • AI-powered product categorization, plus address validation and enrichment
  • Kin, your AI sales tax assistant for compliance answers, grounded in your data
  • No-code integrations: Shopify, Stripe, Chargebee, BigCommerce, and more

Starter

$75 Per action

  • Everything in Free, plus:
  • Registrations, filings, amended returns, and deregistrations
  • Back filings for any past periods you owe
  • Autoregister and filing autopilot, where supported
  • Kintsugi Mail, a virtual mailbox for jurisdiction notices
  • Included reports
  • Individual exemption certificate import
  • Standard onboarding
  • 24/7 live chat support

Scale

Custom Flat-rate monthly

  • Everything in Starter, plus:
  • One flat monthly price that includes registrations, filings, amended returns, and deregistrations
  • Compliance in the EU, the UK, and 100+ countries, priced for the countries you need
  • Real-time tax calculation on invoices: QuickBooks, NetSuite, Microsoft Dynamics 365, and more
  • Our team handles the ops work for you
  • Notice handling: forward us a notice and we take it from there
  • Guided onboarding
  • Kintsugi Guarantee

Premium

Custom Flat-rate monthly

  • Everything in Scale, plus:
  • Voluntary Disclosure Agreements (VDAs), led by our Tax Ops team
  • Advanced exemption certificate management: bulk upload, secure certificate requests, validation, and expiration notifications
  • Advanced analytics and custom reporting
  • API and SDK for custom requirements
  • Single sign-on
  • White-glove onboarding, dedicated customer success manager, and the most rapid response time
  • Kintsugi Guarantee

Pricing details are provided for reference and may differ from the vendor's current plans.

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