Ghostly - Product screenshot

Overview

Ghostly allows users to build and deploy custom knowledge chatbots directly onto their websites. The platform operates on a 'bring your own API key' model, meaning users connect their personal OpenAI API keys (supporting GPT-3.5, GPT-4, and GPT-4o) to manage their AI consumption costs directly, rather than paying per message through Ghostly.

How it works

Users can train their chatbots on a variety of data sources, including PDF files, text files, Markdown files, and website URLs. This flexibility allows for comprehensive knowledge bases tailored to specific needs. The platform also offers extensive customization options for chatbot behavior, such as setting system prompts, predefined messages, and welcome messages. Appearance can also be customized with adjustable color themes, logos, and dark/light modes to ensure the chatbot seamlessly matches the website's branding.

Use Cases

  • Increasing customer interactions by providing instant answers to common questions.
  • Reducing the volume of repetitive customer inquiries by automating responses.
  • Embedding a branded support or information bot directly into a website.

Once configured, the chatbot can be easily embedded into any website, with built-in translation features to support a wider audience.

Key features

  • Create personalized knowledge chatbots
  • Seamlessly integrate chatbots into websites
  • Utilize your own OpenAI API keys (GPT-3.5, GPT-4, GPT-4o)
  • Train chatbots on diverse data: PDFs, text, Markdown, URLs
  • Customize chatbot behavior with system prompts and messages
  • Adjust chatbot appearance with themes, logos, and colors
  • Easy website embedding with translation capabilities
  • No 'Powered by Ghostly' branding on paid plans

Who uses it

Businesses and individuals looking to deploy custom chatbots on their websites to handle customer inquiries and provide information.

Pros

  • Allows users to bring their own OpenAI API keys, controlling AI consumption costs directly.
  • Supports training chatbots on diverse data formats including PDFs, text, Markdown, and URLs.
  • Offers extensive customization for chatbot behavior and appearance to match brand identity.
  • Provides easy embedding options for websites with built-in translation capabilities.
  • Paid plans remove 'Powered by Ghostly' branding for a more professional look.

Cons

  • Requires users to manage their own OpenAI API keys and associated usage costs.
  • Character limits on data training apply across all plans, potentially restricting extensive knowledge bases.
  • No explicit mention of integrations with other third-party tools or services beyond website embedding.
  • The free plan has significant limitations on chatbot count and character capacity for training data.

Our take

Ghostly provides a straightforward solution for deploying custom knowledge-based chatbots on websites, offering flexibility in AI model usage and data training. Its focus on user-controlled API keys and extensive customization makes it suitable for various website integration needs.

Pricing plans

Free

$0

  • 1 Chatbot
  • Bring your own API Key
  • 30,000 characters
  • Website Links
  • OpenAI GPT-3.5
  • GPT-4
  • GPT-4o
  • No 'Powered by Ghostly'

Basic

$10 / month

  • 2 Chatbots
  • Bring your own API Key
  • 15,000,000 characters
  • 10 Website Links
  • OpenAI GPT-3.5
  • OpenAI GPT-4
  • OpenAI GPT-4o
  • No 'Powered by Ghostly'

Pro

$30 / month

  • 5 Chatbots
  • Bring your own API Key
  • 50,000,000 characters
  • 50 Website Links
  • OpenAI GPT-3.5
  • OpenAI GPT-4
  • OpenAI GPT-4o
  • No 'Powered by Ghostly'

Pricing details are provided for reference and may differ from the vendor's current plans.

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