Free
$0 /month
- 20 messages/month
- 2 chatbot generations
- 20,000 characters/chatbot
- Chatbot gets deleted after 5 days of inactivity
Overview
ChatShape is an AI-powered platform designed to help businesses create and deploy custom chatbots for their websites. The tool allows users to train an AI chatbot by simply providing a website link, which the system then crawls to extract relevant text. Additionally, users can upload multiple PDF files to train their bots with specific work documents and custom data.
Key Use Cases
- Customer Support: The AI chatbot can instantly answer customer questions 24/7, significantly improving customer experience and deflecting common queries.
- Lead Generation: ChatShape enables the automatic collection of leads from customer conversations, including email addresses via an optional input form. Collected lead data, such as country of origin, can be viewed in a dashboard and exported to a CSV file.
- Conversion Optimization: By providing instant answers and engaging visitors, the AI chatbots are designed to convert more website visitors into customers.
The platform offers extensive customization options, allowing users to adjust the chatbot's branding, color, and tone to match their business identity. Users can also fine-tune the AI's responses by updating the prompt and start message. Chatbot analytics, including message history, are available in the dashboard. Embedding the chatbot on a website is straightforward, requiring only a simple script tag to be added to the site's HTML.
Key features
- Custom AI chatbot creation
- Train from website links and PDF files
- 24/7 AI customer support automation
- Automated lead collection with email input
- Customizable branding, color, and tone
- Chatbot analytics and message history
- Export collected leads to CSV
- Adjustable AI prompt and start message
Who uses it
Businesses looking to automate customer support, generate leads, and improve website conversion rates.
Pros
- Easy chatbot creation from website links or PDF files without coding.
- Automates 24/7 customer support, improving response times and efficiency.
- Includes lead generation capabilities with email collection and data export.
- Offers extensive customization for chatbot branding, tone, and AI responses.
- Provides analytics and message history to monitor chatbot performance.
Cons
- The maximum number of data sources for training depends on the chosen plan.
- Advanced data integrations or large custom data sources may require direct contact for setup.
- No explicit mention of direct integrations with popular CRM or marketing automation platforms.
Our take
ChatShape offers a practical solution for businesses to deploy AI-powered chatbots on their websites, streamlining customer interactions and enhancing lead capture processes. Its ease of setup and customization make it accessible for various business needs.
Pricing plans
Hobby Plan
$19/month
- 500 messages/month
- 10 chatbot generations
- 500,000 characters/chatbot
Standard
$48 /month
- 4000 messages/month
- 25 chatbot generations
- 5,000,000 characters/chatbot
- Embed chatbot on any website
Pricing details are provided for reference and may differ from the vendor's current plans.
Website Analytics
Traffic and engagement estimates for ChatShape. Updated Aug 25, 2026.
Monthly visits
2.9K
Estimated monthly website traffic
Growth
+955
Month-over-month change
Growth rate
+49.3%
Relative monthly change
Bounce rate
41.1%
Estimated bounce rate
Visit history
Engagement
- Avg visit duration
- 5m 46s
- Pages per visit
- 1.4
Traffic sources
- Direct83.4%
- Search Organic16.6%
Top countries
- United States of America71.2%
- India28.8%
Figures are third-party estimates and may differ from actual site analytics.
Comments
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