User Intuition - Product screenshot

Overview

User Intuition is an AI-moderated interview platform designed to provide the depth of a senior researcher with the scale of a survey. It enables research teams, agencies, and consulting firms to conduct qualitative research efficiently.

How It Works

Users begin by uploading a brief, which the platform uses to build a discussion guide, screener, and timeline. The AI then conducts conversations in voice, video, or chat across over 80 languages. The AI moderator is programmed to ladder 5–7 levels deep, consistently probing for the reasoning behind responses, mirroring a senior human researcher's methodology.

Key Capabilities

  • Participant Recruitment: Users can bring their own participants or recruit from User Intuition's 4M+ vetted panel. Every panelist is hand-vetted, and sessions are screened for fraud, ensuring high-quality data.
  • Insight Delivery: Findings are delivered with verbatims, themes, sentiment, and presentation-ready recommendations. Every claim and theme is traceable to its source, linking directly to the verbatim, transcript, and recording.
  • Customer Intelligence Hub: All study data feeds into a searchable hub, allowing teams to query past research, identify cross-study patterns, and re-mine findings for compounding knowledge.

The platform supports various use cases, including in-depth interviews to understand 'why' decisions are made, concept tests for creative or product reactions, and interactive walkthroughs for usability testing. Studies can return 200+ panel interviews in just 24 hours, and the platform ensures data privacy and security, never using client data to train AI models.

Key features

  • AI-moderated voice, video, or chat interviews
  • 5-7 level deep laddering methodology
  • 4M+ vetted panel or bring your own sample
  • Evidence-linked findings (verbatim, transcript, recording)
  • Customer Intelligence Hub for past research
  • Fraud screening and quality-only billing
  • Presentation-ready deliverables
  • Supports 80+ languages

Who uses it

Agencies, consulting firms, and research teams use User Intuition to scale qualitative research and gain deeper customer insights.

Pros

  • Scales qualitative research with AI moderation for depth and speed
  • Provides vetted respondents and screens for fraud
  • Findings are evidence-backed, linking themes to verbatims and recordings
  • Offers a Customer Intelligence Hub for searchable past research
  • Supports custom methodologies and discussion guides

Cons

  • No free tier for conducting actual interviews, only a free platform access to start
  • Small-N exploratory work with sensitive populations may still require human moderation
  • Pricing is per interview, which could become costly for very large-scale studies
  • Relies on AI for moderation, which might lack the nuanced adaptability of a highly experienced human in complex situations

Summary

User Intuition offers a robust solution for organizations needing to conduct extensive qualitative customer research efficiently. Its AI-moderated interviews and evidence-backed insights streamline the process from data collection to actionable recommendations.

Pricing plans

Starter

$0

  • Bring your own customers at no extra cost, or tap our 4M+ vetted respondent panel — recruiting cost billed separately
  • AI-moderated interviews via chat, audio, or video
  • Live view: watch and steer any interview live with your team
  • Automated analysis and reporting for each study
  • API & MCP server access — connect Claude, ChatGPT, Cursor, and other AI agents directly to your research
  • Email support

Professional

$2,499/month

  • Everything in Starter, plus:
  • Intelligence Hub: Upload prior research into a single, queryable knowledge base. Ask questions across your entire body of consumer knowledge and get sourced, synthesized answers.
  • Cross-study pattern detection and trend analysis
  • Unlimited queries against your study data
  • Agent access via MCP — design studies, coordinate approved recruitment, and retrieve study reports and supporting interviews
  • Email and Slack support

Enterprise

Call Us

  • Everything in Professional, plus:
  • Dedicated Customer Success Manager
  • Custom interview guide development with your team
  • SSO and advanced security controls
  • Multi-brand and multi-team workspace management
  • Custom integrations and data workflows
  • Priority support with dedicated personnel

Pricing details are provided for reference and may differ from the vendor's current plans.

Website Analytics

Traffic and engagement estimates for User Intuition. Updated Nov 4, 2026.

Monthly visits

23.5K

Estimated monthly website traffic

Growth

-474

Month-over-month change

Growth rate

-2.0%

Relative monthly change

Bounce rate

43.8%

Estimated bounce rate

Visit history

Engagement

Avg visit duration
33m 45s
Pages per visit
2.6

Traffic sources

  • Search Organic41.1%
  • Direct30.4%
  • Referrals21.5%
  • Mail2.7%
  • Social Organic2.1%
  • Gen Ai1.8%
  • Display Ads0.2%
  • Affiliate0.2%
  • Search Paid0.1%
  • Social Paid0.1%

Top countries

  • United States of America
    45.7%
  • India
    7.9%
  • Viet Nam
    7.7%
  • Germany
    6.9%
  • United Kingdom of Great Britain and Northern Ireland
    6.6%

Figures are third-party estimates and may differ from actual site analytics.

Socials

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