Overview

S10.AI offers a comprehensive AI platform designed to streamline various workflows within clinical practices. The suite includes five core products: CRUSH, BRAVO, Custom AI Agents, CHEER, and SHINE.

CRUSH: AI Scribe & Coding

CRUSH functions as an ambient AI medical scribe, listening during patient encounters—whether in-person or via telehealth—across more than 60 languages. It generates structured notes with automated ICD-10, CPT, and HCC coding, delivering them directly into the electronic health record (EHR) in under 60 seconds.

BRAVO: AI Receptionist

BRAVO acts as a 24/7 AI receptionist, handling patient calls, scheduling appointments directly into the practice's calendar, triaging symptoms with clinical guardrails, and managing intake processes. This helps reduce missed calls and no-shows.

Custom AI Agents

The platform allows for the creation of custom AI Agents, such as AI Nurse, AI Pharmacy Tech, AI Medical Assistant, or AI Admin. These agents are configured for specific specialties and payer mixes to automate tasks like prior authorizations, significantly reducing processing times.

CHEER: AI Telehealth Studio

CHEER provides a HIPAA-compliant telehealth solution with integrated CRUSH ambient scribing. It offers a simple, browser-based link for patients, ensuring the visit note is in the EHR before the next call.

SHINE: Clinical Intelligence & CDS

SHINE analyzes CRUSH notes for quality, compliance, and medical-legal risk, identifying areas where revenue might be missed. It also provides point-of-care evidence, guidelines, and drug information to support clinical decision-making. The entire S10.AI platform integrates with over 100 EHRs and 7,000+ other applications, aiming to give clinicians more time for patient care by reducing administrative burdens.

Key features

  • Ambient AI medical scribing with auto-coding
  • 24/7 AI receptionist for calls and scheduling
  • Customizable AI agents for various clinical roles
  • HIPAA-compliant AI telehealth platform
  • Clinical intelligence and compliance co-pilot
  • Integration with 100+ EHRs and 7,000+ apps
  • Multilingual support for scribing and reception
  • Real-time human clinical specialist support

Who uses it

S10.AI is designed for clinicians, including doctors, nurses, and medical assistants, across various specialties in independent practices, group clinics, and health systems.

Pros

  • Automates documentation, reception, and administrative tasks for clinicians.
  • Integrates with over 100 EHRs and 7,000+ applications out-of-the-box.
  • Offers 24/7 support from real human clinical specialists for edge cases.
  • Improves charting speed, accuracy, and compliance with auto-coding and auditing.
  • Designed to reduce clinician burnout and increase practice profitability.

Cons

  • Pricing information for the platform is not transparently displayed on the website.
  • Requires integration into existing EHR systems, which may involve an initial setup phase.
  • The comprehensive suite of five products might present a learning curve for new users.

Our take

S10.AI offers a comprehensive AI platform that streamlines various clinical workflows, from patient booking and charting to telehealth and compliance. Its modular design allows practices to adopt specific tools as needed, enhancing efficiency and patient care.

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