Overview

Dust enables human-agent collaboration by providing a unified system for an organization's AI work. It integrates with over 70 connectors, including Slack, Notion, Google Drive, GitHub, Salesforce, and Zendesk, to give AI agents comprehensive company context. This allows agents to retrieve relevant information from various systems and take informed actions. The platform supports building agents with over 20 frontier and open-source models from providers like OpenAI, Anthropic, Google, and Mistral, offering flexibility to choose the best model for each task.

Dust facilitates cross-functional work by allowing people and agents to collaborate within the same workflow, sharing context, reusable skills, and connected tools. It features AI-native governance, enabling granular control over data, tools, systems, and agents through permissions, audit logs, and analytics for monitoring usage, costs, and ROI. The platform also ensures enterprise-grade security and privacy with SOC 2 Type II certification, data residency options, single sign-on, and automated user provisioning, ensuring data control and compliance for businesses.

Key features

  • Multiplayer AI for human-agent collaboration
  • Integrates with 70+ company knowledge sources and tools
  • Supports 20+ frontier and open-source AI models
  • AI-native governance with granular permissions and audit logs
  • Enterprise-grade security (SOC 2 Type II, data residency)
  • Automated user provisioning and single sign-on
  • Chrome Extension for in-browser use
  • AI-powered solutions for engineering, customer support, sales, marketing, and data operations

Who uses it

Dust is designed for "AI Operators" and cross-functional teams within organizations, including engineering, customer support, sales, marketing, and data & analytics departments. It serves businesses across various industries such as B2B SaaS, consulting, financial services, and e-commerce.

Pros

  • Connects to a wide array of company knowledge sources (70+ connectors).
  • Offers flexibility to use multiple frontier and open-source AI models.
  • Provides robust AI-native governance and enterprise-grade security features.
  • Facilitates human-agent collaboration for complex, cross-functional workflows.
  • Offers specific AI solutions tailored for various departmental operations.

Cons

  • Requires a "Contact Sales" approach for pricing, indicating a potentially higher cost for smaller teams or individuals.
  • The platform's complexity and extensive features might involve a learning curve for new users.
  • Primarily designed for enterprise and team use, potentially less suitable for individual users or very small businesses.

Summary

Dust provides a comprehensive platform for organizations to deploy and manage AI agents that leverage internal company knowledge and tools. Its focus on secure, governed, and collaborative AI workflows makes it suitable for enterprises seeking to integrate AI across multiple departments.

Pros, cons, and summary are generated automatically with AI to help discovery. They may be incomplete or outdated. They are not a human review, ranking, or endorsement by ToolsGrid. Always check the tool's official website before you buy or sign up.

Pricing plans

Free

$0

  • 500 lifetime credits
  • access to 20+ AI models
  • custom AI agents
  • multi-agent workflows
  • basic integrations
  • team collaboration
  • Credits do not renew monthly.

Pro

$30/month per seat

  • 8,000 AI credits per seat per month
  • access to 20+ AI models
  • custom agents
  • multi-agent workflows
  • connections to 20+ data sources
  • MCP integrations
  • team workspaces
  • SSO
  • US and EU data residency.

Max

$150/month per seat

  • 40,000 AI credits per seat per month
  • access to 20+ AI models
  • custom agents
  • multi-agent workflows
  • advanced AI workflows and research
  • connected company data
  • team collaboration
  • SSO
  • US and EU data residency.

Enterprise

Custom pricing

  • Everything in Business, plus unlimited connectors and MCP servers
  • pooled workspace credits
  • volume pricing
  • SCIM provisioning
  • audit logs
  • custom data retention
  • single-tenant deployment
  • dedicated customer success manager
  • priority support with SLA
  • custom legal agreements.

Pricing details are provided for reference and may differ from the vendor's current plans.

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