Overview
BastionGPT serves as a private, healthcare-grade alternative to general AI chatbots, specifically engineered for clinical work. It allows medical professionals to utilize advanced AI models like GPT, Claude, and Gemini on protected health information (PHI) without their data being used to train public models. The platform is fully HIPAA-compliant, providing a signed Business Associate Agreement (BAA) with every plan, including the free trial, and also adheres to PIPEDA (Canada) and APP (Australia) regulations.
The tool's core functionality includes an unlimited AI scribe that can record live sessions or transcribe uploaded audio from various sources like in-person visits, telehealth, Zoom, Teams, and Google Meet. It captures sessions up to 240 minutes with up to 10 participants, accurately identifying speakers using acoustic fingerprinting. BastionGPT generates various clinical note formats such as SOAP, DAP, BIRP, H&P, and progress notes, with options for custom templates that match a user's writing style. It also assists with summarizing large documents (up to 1,000 pages) and reviewing medical records. The system is designed to integrate seamlessly into existing EMR/EHR workflows, requiring no IT installation.
BastionGPT prioritizes evidence-based intelligence, tuned on medical literature to reduce errors and non-scientific recommendations often found in general AI. Its infrastructure is built with strong encryption (AES-256 + TLS 1.3), isolated clinical environments, and undergoes continuous third-party security audits to ensure data privacy and compliance.
Key features
- HIPAA-compliant AI for healthcare professionals
- Unlimited AI scribe and audio transcription
- Generates SOAP, DAP, BIRP, H&P, and custom clinical notes
- Supports GPT, Claude, and Gemini models with automatic selection
- Secure handling of Protected Health Information (PHI)
- Integrates with existing EMR/EHR workflows
- Analyzes multiple documents up to 1,000 pages
- Evidence-based intelligence for clinical accuracy
Who uses it
Healthcare professionals including physicians, therapists, nurses, and clinical teams who need to streamline documentation and ensure HIPAA compliance. It is also used by school psychologists and administrators.
Pros
- Ensures HIPAA, PIPEDA, and APP compliance with a signed BAA on every plan.
- Offers unlimited AI assistant chat and audio transcription without per-minute billing.
- Utilizes multiple advanced AI models (GPT, Claude, Gemini) and automatically selects the best for clinical tasks.
- Engineered to prioritize evidence-based medical principles and scientific accuracy.
- Supports integration with existing EMR/EHR systems and handles large document uploads (up to 1,000 pages).
Cons
- Requires a paid subscription after a 7-day free trial, with no permanent free tier.
- Advanced features like image/chart analysis, spreadsheet reading, and manual model selection are only available on higher-tier plans.
- Customizable HIPAA BAAs and enterprise cloud deployment are restricted to the highest "Ultra" plan or as add-ons for large Professional Plus accounts.
- While powerful, AI can still make mistakes, requiring users to carefully review generated content.
Our take
BastionGPT provides a specialized, secure AI assistant designed to enhance productivity for healthcare professionals by automating clinical documentation. Its strong emphasis on compliance and evidence-based responses makes it a practical tool for managing sensitive patient information efficiently.
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